Quality Improvement and Transformation

What Your Health Center Needs to Know

Performance Measures

Quality Center

Some of the topics covered are: The Role of Leadership in Creating a Culture of Patient and Family Centered Care The Role of Nurse Practitioners in Health Care: Providing Patient-Centered Care Partnerships between Clinicians and Community-Based Organizations to Improve Patient Outcomes

The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable. Useful for practices at any stage, the Team Guide is built in modules, enabling practices to easily pinpoint relevant topics and areas of interest. It’s free, with a wide array of downloadable tools and resources.

Improvement Tracker is a dynamic, interactive tool that allows you to track any of the measures currently available in the Topics area of IHI.org. Just select the measure you want to track (or create your own custom measure), set your aim, and enter your data. The Improvement Tracker automatically graphs your data. It lets you create reports, and even customize them forvarious audiences—your team, your CEO, your community.

Plan-Do-Study-Act (PDSA) Worksheet

To successfully share and spread improvement ideas in an organization, the “Seven Spreadly Sins” addresses the common missteps and how to overcome them through practical tips.

Plan your report with the help of the action items and key questions. (Checklist available in word to document)

Talking Quality

Printable pocket cards designed by Futures Without Violence for easy, discreet access to support information for patients.

Printable pocket cards designed by Futures Without Violence for easy, discreet access to support information for patients.

A robust network that provides advanced training to community-based health care providers to manage complex, chronic diseases. Providers are able to gain new skills and knowledge through a series of case-based, interactive learning sessions through video conferencing.

Resources can be found for the following topics:

EHR Selection & Implementation

Health IT/QI Workforce Development

Healthcare Information and Management Systems Society

Health IT.gov

Must have MWCN login to view resources.

Webcast with Dr. Dale Benson

Peer Review System

Policy & Procedure–BHCS Providers Website

Presentation–Shore Line Health Solutions from Pennsylvania PCA

SDOH Learning Series

Ways to Improve Community Care Through the Social Determinants of Health (part 1) We discuss the social determinants of health, such as food access, income inequality, access to healthcare, housing, and transportation with Lacey Johnson of Erie Family Health Centers. We dive into strategies and programs that improve the quality of public health in Illinois.

Ways to Improve Community Care Through the Social Determinants of Health (part 2) We talk about improving food access, income inequality, access to healthcare, housing, and transportation with Lacey Johnson of Erie Family Health Centers. We dive into strategies and programs that improve the quality of public health in Illinois.

Presenter: Anna Volerman- Beaser, MD Date/Time: August 31, 2018 12:00 p.m. – 1:00 p.m. (CST)

Date/Time: May 10, 2019 11:00 a.m. – 12:00 p.m. (CST)

The National Diabetes Prevention Program

An informational webinar recording that includes evidence-based quality improvement strategies.

IPHCA, with support from the Illinois Department of Public Health (IDPH), developed a comprehensive resource to promote immunization coverage among community health centers. Additionally, promising practices from three health centers have been featured: Esperanza Health Centers, Shawnee Health Center and Whiteside County Health Department

Presenters: Jennifer Burns, Kristin Klegovitz Date/Time: February 28, 2018 11:00 a.m. – 12:00 p.m.

Presenter: Marealita Pierce, M.D. Date/Time: March 22, 2018 11:00 a.m.

Presenter: Robin Dodds Date/Time: April 5, 2018 12:00 p.m.

Presenter: Anita Chandra-Puri, M.D. Date/Time: Wednesday, May 23, 2018 12:00 – 1:00 p.m.

Presenters: Oluwafikayo Adeyemi, MaryEllen Mendy Date/Time: Wednesday, May 30, 2018 11:00 a.m. – 12:00 p.m.

Speaker: Scott Goldstein, MD, Northwestern Children’s Practice Presenters: Jennifer Burns, Kristin Klegovitz Date/Time: September 28 / 12:00 – 1:00 p.m.

Speaker: Matthew Sweeny Date/Time: October 19, 2016 11:00 a.m.

Date: November 3, 2016

In collaboration with Health Information Technology, Evaluation and Quality (HITEQ), IPHCA conducted two webinars around electronic patient engagement. Both webinars were led by Nathan Botts, PhD, MSIS, of HITEQ Center. Electronic Patient Engagement Strategies to Improve Colorectal Cancer Screening March 29, 2018

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement April 18, 2018

Guide created by Agency for Healthcare Research and Quality (AHRQ) to help health professionals in primary care work together with patients and families in order to promote stronger engagement and improve care.

Diabetes Best Practices and Patient Engagement Webinar