CLINICAL

Quality Improvement and Transformation

Illinois Community Health Centers (CHCs) are taking real action to enact a variety of quality improvement strategies such as Patient Centered Medical Home (PCMH) recognition and implementing focus on specific clinical indicators to improve performance. All CHCs are supported with HRSA grant funding, which expects them to adopt best practices within their clinical, oral and behavioral health services. The ultimate goal is to transform CHC practices so they can give their patients the best care possible.

Resources

Remote Patient Monitor Resources

What Your Health Center Needs to Know

HRSA: Health Center Quality Improvement

Performance Measures

National Association of Community Health Centers (NACHC)

Quality Center

Patient-Centered Primary Care Collaborative

Some of the topics covered are: The Role of Leadership in Creating a Culture of Patient and Family Centered Care The Role of Nurse Practitioners in Health Care: Providing Patient-Centered Care Partnerships between Clinicians and Community-Based Organizations to Improve Patient Outcomes

Recorded Webinars

The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable. Useful for practices at any stage, the Team Guide is built in modules, enabling practices to easily pinpoint relevant topics and areas of interest. It’s free, with a wide array of downloadable tools and resources.

The Primary Team Guide

Institute for Healthcare Improvement (IHI)

Improvement Tracker is a dynamic, interactive tool that allows you to track any of the measures currently available in the Topics area of IHI.org. Just select the measure you want to track (or create your own custom measure), set your aim, and enter your data. The Improvement Tracker automatically graphs your data. It lets you create reports, and even customize them forvarious audiences—your team, your CEO, your community.

Improvement Tracker

Plan-Do-Study-Act (PDSA) Worksheet

To successfully share and spread improvement ideas in an organization, the “Seven Spreadly Sins” addresses the common missteps and how to overcome them through practical tips.

IHI “Seven Spreadly Sins”

Agency for Healthcare Research and Quality

Plan your report with the help of the action items and key questions. (Checklist available in word to document)

Your Project Checklist

Talking Quality

The Extension for Community Health Outcomes

A robust network that provides advanced training to community-based health care providers to manage complex, chronic diseases. Providers are able to gain new skills and knowledge through a series of case-based, interactive learning sessions through video conferencing.

ECHO-Chicago

QI Plan Development

Every CHC should have a QI Plan. Visit the links below to help you with yours.

Tools:

QI Planning Learning Series By HRSA’s Bureau of Primary Health Care earn about how to design and implement a successful Quality Improvement program that meets core program and FTCA requirements and drives your quality-related activities.

Creating a QI Plan by Agency for Healthcare Research and Quality

Quality Plan Assessment Tool by the Georgia Association for Primary Health Care

Monthly QI Blast Newsletter

Programs and Initiatives

Here you’ll find resources and webinars on a variety of conditions and topics.

For more information, please contact Naila Al Hasni, Associate Director of Clinical Quality Improvement